Assignment

J:COM, Japan’s largest telecom company in terms of number of users, announced the launch of its J:COM Smart Box set-top box. J:COM is always looking for the best balance between (technical) innovation and user convenience, partly due to the great variation within its target group (young to old).

Client
J:Com

Services
Design

Engineering

A remote with characteristic interactions

The remote control forms a bridge between the various users and the advanced graphical user interface (GUI). The key principles for the remote control are: compact, navigation by touch, and user-friendliness. Due to the great number of buttons, the previous remote was seen as very unfriendly by the consumer. The new design tackles exactly these problematic aspects.

Compact remote for all age groups

The compact design is comfortable to operate with one hand yet also lies very stable on a flat surface. Because of the slider mechanism, only the most necessary functions are present initially. The two-colored setup increases the ergonomics by defining two clear groups.

Ergonomic tactility

The 3D shape of the touch disk provides tactile feedback. This enables the user to navigate securely without having to look at the remote control, or rely on the extensive customer service.

Ergonomic tactility

The 3D shape of the touch disk provides tactile feedback. This enables the user to navigate securely without having to look at the remote control, or rely on the extensive customer service.

Ideation & Concept development